Update - The third-party vendor has acknowledged the recurrence of the issue and has a fix ready to be deployed. They are also adding additional capacity on their end to handle a high inflow of requests.
Oct 20, 2025 - 12:14 EDT
Oct 20, 2025 - 12:14 EDT
Identified - Our cloud and communication providers have identified the issue and are working on recovery. Until recovery is complete service will continue to be degraded.
Oct 20, 2025 - 07:00 EDT
Oct 20, 2025 - 07:00 EDT
Investigating - Our cloud and communication provider are experiencing issues. Ring.io Web Phone connectivity is intermittent. We are working on mitigating the effects of this disruption. Majority of the phone calls should still go through
Oct 20, 2025 - 05:00 EDT
Oct 20, 2025 - 05:00 EDT
Ring.io Service
Degraded Performance
Ring.io website
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.